Pre-Access Scheduling Specialist (Patient Access)

Frederick Health; Frederick (MD); On-site; USD 25,000 - 33,000; Full time

Job summary

Frederick Health is seeking a Full-time Pre-Access Scheduling Specialist to support the Centralized Scheduling Department. The role schedules and pre-registers patients, collects demographics, and coordinates with physicians’ offices and departments to ensure timely appointments and proper insurance requirements.

Responsibilities include communicating with patients and staff, ensuring accurate data, and collecting financial responsibility.

Qualifications

• Proficiency with basic computer software, keyboards, copiers and 10-key calculator.
• Excellent verbal and written communication for interactions with patients and staff.
• Attention to detail for accurate patient demographics and registration.
• Ability to manage time, deadlines, and multiple requests with minimal supervision.

Responsibilities

• Schedule new and reschedule appointments and coordinate with departments to arrange urgent tests.
• Perform pre-registration of patient appointments and collect demographics.
• Explain patient instructions and test preparation as part of scheduling.
• Request orders and paperwork needed to complete patient appointments.
• Maintain quality registration metrics and collect patient financial responsibility by phone.

Skills

Computer skills

Communication skills

Data entry

Time management

Attention to detail

Education

High school diploma or GED

Some college coursework preferred

Job description

Frederick Health is seeking a Full-time Pre-Access Scheduling Specialist to support the Centralized Scheduling Department. The role schedules and pre-registers patients, collects demographics, and coordinates with physicians’ offices and departments to ensure timely appointments and proper insurance requirements.

Responsibilities include communicating with patients and staff, ensuring accurate data, and collecting financial responsibility.