Clinic Scheduler & Patient Access Specialist

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

University Medical Center of El Paso (UMC) is seeking a Patient Access Specialist to help with clinic patient flow, scheduling visits, greeting patients, and registering them for consultations, procedures, and tests.

The role involves entering patient demographics and insurance data, verifying eligibility, obtaining pre-certifications, and ensuring accurate charges are billed. Bilingual English/Spanish is highly preferred.

Qualifications

• One year of scheduling or patient access experience required.
• CHAA certification preferred.
• Familiarity with ICD coding is preferred.

Responsibilities

• Facilitates patient flow by scheduling and greeting patients.
• Registers patients and enters demographics and insurance information.
• Obtains pre-certification/authorization as per payer protocols.
• Verifies insurance eligibility with payer or electronic system.
• Documents charges for services rendered for billing.

Skills

Multitasking

Customer service

Computer literacy

Communication

Analytical skills

Payor knowledge

ICD coding

Bilingual EN/ES

Organizational skills

Prioritization

Education

High school diploma

Associate degree preferred

Job description

University Medical Center of El Paso (UMC) is seeking a Patient Access Specialist to help with clinic patient flow, scheduling visits, greeting patients, and registering them for consultations, procedures, and tests.

The role involves entering patient demographics and insurance data, verifying eligibility, obtaining pre-certifications, and ensuring accurate charges are billed. Bilingual English/Spanish is highly preferred.