Outpatient Rehab Aide & Admin Support

Brooks Rehabilitation; Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Brooks Rehabilitation in Jacksonville, FL is seeking a Clerical Assistant to support day-to-day operations in the Outpatient - Arlington clinic. You will assist patients under the direction of therapists, manage the appointment calendar, and keep treatment areas clean and safe.

This role requires a high school diploma or GED, strong interpersonal skills, and the ability to work in a fast-paced environment. Medical or customer-service experience is preferred; proficiency in Microsoft Word and

Qualifications

• High school diploma or GED required.
• Two years of customer-facing work preferred.
• Strong interpersonal and organizational skills.
• Experience in medical or outpatient settings is a plus.

Responsibilities

• Assist patients with exercises and transfers under therapist guidance.
• Communicate patient status to the treating therapist.
• Pre-register walk-ins and manage referrals for the clinic.
• Maintain treatment areas and equipment for safety and cleanliness.
• Handle scheduling, confirmations, and reminders for appointments.
• Process payments and provide receipts when needed.
• Respond to voicemails and emails in a timely manner.

Skills

Customer service

Office administration

MS Word & Excel

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Brooks Rehabilitation in Jacksonville, FL is seeking a Clerical Assistant to support day-to-day operations in the Outpatient - Arlington clinic. You will assist patients under the direction of therapists, manage the appointment calendar, and keep treatment areas clean and safe.

This role requires a high school diploma or GED, strong interpersonal skills, and the ability to work in a fast-paced environment. Medical or customer-service experience is preferred; proficiency in Microsoft Word and