Outpatient Medical Support: Scheduling & Care Coordination

U.S. Department of Veterans Affairs; Sioux Falls (SD); On-site; USD 40,000 - 60,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant to provide essential medical administrative support for outpatient clinics. You will manage appointments, coordinate information between staff, patients, and caregivers, and assist in maintaining efficient clinic operations.

You will work within a multidisciplinary team, handling scheduling, data entry, and patient communications while upholding privacy standards and established clinical processes.

Qualifications

• High School diploma, GED or proficiency certificate from a state or territorial board.
• United States Citizenship required; non-citizens may be appointed only when permitted by VA policy.

Responsibilities

• Manages appointment schedules for outpatient clinics with accuracy and professionalism.
• Provides administrative support and coordinates information between staff, patients, and care teams.
• Operates computerized systems to enter, modify and retrieve sensitive patient information and scheduling data.
• Performs receptionist duties and handles calls, ensuring patient concerns are resolved in accordance with privacy rules.
• Coordinates with patient care teams to review clinic availability and supports interdisciplinary care delivery.

Job description

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant to provide essential medical administrative support for outpatient clinics. You will manage appointments, coordinate information between staff, patients, and caregivers, and assist in maintaining efficient clinic operations.

You will work within a multidisciplinary team, handling scheduling, data entry, and patient communications while upholding privacy standards and established clinical processes.