Outpatient Imaging Scheduler – Remote Options

Vail Health Hospital; Michigan; À distance; USD 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Student loan repayment

Certification reimbursement

Annual supplemental educational funds

Paid time off (PTO)

403(b) retirement plan with matching

Life insurance

Short and long-term disability

Wellbeing reimbursement

Recreation discounts

Pet insurance

Résumé du poste

Vail Health Hospital in the United States is seeking a focused scheduling professional to manage outpatient imaging and cardiopulmonary procedures. You will coordinate with providers, staff, and patients to ensure accurate orders and timely appointments.

You will handle incoming calls, verify demographics and insurance, create Pre-Registration accounts, and communicate preparation instructions. A strong emphasis on customer service and HIPAA compliance is required.

Qualifications

• Previous admitting or clerical experience preferred
• Working knowledge of medical terminology preferred
• Must have working knowledge of the English language, including reading, writing, and speaking English.

Responsabilités

• Accurate and timely scheduling of Outpatient Imaging and Cardiopulmonary procedures. Considers preparation instructions, provider request and patient preferences when selecting location date and time for the appointment. Follows Scheduling and Insurance Guidelines.
• Responsible for answering incoming phone calls, taking complete messages, prioritizing and redirecting calls appropriately.
• Obtains complete orders prior to scheduling. Works closely with clinic staff, providers and technologists to ensure demographic and insurance information is up to date, orders are accurate and diagnosis codes support medical necessity.
• Creates complete and accurate Pre-Registration accounts for all scheduled appointments.
• Uses scheduling request lists to make outgoing calls to patients as orders come in. Documents contact attempts and selects appropriate dates for follow up calls. Enters clear comments for tracking and communication with staff and providers. Follows reminder call procedures.
• Provides patients with complete preparation instructions, education, directions, and check in times. Addresses or redirects patient questions appropriately.
• Responsible for coordinating with other staff members and schedulers when out of the office to ensure scheduling activity continues seamlessly.
• Demonstrates excellent communication skills and phone etiquette. Interacts with external and internal parties with respect, courtesy, and sensitivity.
• Role models principles of a Just Culture and Organizational Values.
• Perform other duties as assigned. Must be HIPAA compliant.

Connaissances

Admitting experience

Clerical skills

Medical terminology

English proficiency

Description du poste

Vail Health Hospital in the United States is seeking a focused scheduling professional to manage outpatient imaging and cardiopulmonary procedures. You will coordinate with providers, staff, and patients to ensure accurate orders and timely appointments.

You will handle incoming calls, verify demographics and insurance, create Pre-Registration accounts, and communicate preparation instructions. A strong emphasis on customer service and HIPAA compliance is required.