Outpatient Front Desk & Scheduling Specialist

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory care with front desk duties, patient check-in/check-out, scheduling, and registration. You will ensure accurate data entry in the EMR and coordinate with providers for referrals and appointments.

The role emphasizes excellent patient service, confidentiality, and teamwork in a fast-paced outpatient setting. Travel between locations may be required; strong computer and communication skills are essential.

Qualifications

• High School diploma or GED or equivalent.
• 1+ years in public/customer service.
• Proficient with Microsoft Office or Google Suite.
• Strong written and verbal communication.

Responsibilities

• Greets patients and visitors; performs front desk check-in/check-out.
• Verifies demographics; collects copayments and maintains accurate balances.
• Ensures insurance eligibility and referrals are obtained as needed.
• Enter patient data into EMR accurately and securely.
• Coordinate scheduling, cancellations, and communicate with providers.

Skills

Customer service

Multitasking

Travel flexibility

Communication

Time management

Education

High School diploma or GED

Associates Degree

Tools

Microsoft Office

Google Workspace

EMR/EHR systems

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory care with front desk duties, patient check-in/check-out, scheduling, and registration. You will ensure accurate data entry in the EMR and coordinate with providers for referrals and appointments.

The role emphasizes excellent patient service, confidentiality, and teamwork in a fast-paced outpatient setting. Travel between locations may be required; strong computer and communication skills are essential.