Outpatient Front Desk & Administrative Specialist

Hackensack Meridian Health; Point Pleasant (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health in New Jersey seeks a Medical Office Specialist to support ambulatory care front desk operations, including check-in, scheduling, registration, and check-out. You will ensure patients receive the best care, satisfaction and experience during the visit and post-visit follow-up.

Requires High School diploma or GED, 1+ year customer service, ability to multitask in a busy setting, travel to locations, and proficiency with MS Office/Google Suite.

Qualifications

• High School diploma, general equivalency diploma (GED), or GED equivalent programs and/or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills that may include but are not limited to Microsoft office and/or Google Suite platforms.
• Excellent written and verbal communication skills.

Responsibilities

• The Medical Office Specialist performs a variety of secretarial and administrative duties for the outpatient medical office relating to the organization and management of the department.
• Provide optimal support to the team and ensure patients receive the very best care, satisfaction and experience during check-in, scheduling, registration, and check-out.
• Support patients post visit for any appointment needs and concerns.

Skills

Customer service

Multitasking

Time management

Travel to locations

MS Office / Google Suite

Written & verbal communication

Education

High School Diploma or GED

EMR/EHR experience

Associates Degree

Tools

MS Office

Google Suite

EMR/EHR systems

Job description

Hackensack Meridian Health in New Jersey seeks a Medical Office Specialist to support ambulatory care front desk operations, including check-in, scheduling, registration, and check-out. You will ensure patients receive the best care, satisfaction and experience during the visit and post-visit follow-up.

Requires High School diploma or GED, 1+ year customer service, ability to multitask in a busy setting, travel to locations, and proficiency with MS Office/Google Suite.