Outpatient Front Desk & Scheduling Specialist

Hackensack Meridian Health Inc.; Morrell Corners (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

Hackensack Meridian Health Medical Office Specialist position in a ambulatory setting supports front desk operations, check-in and check-out, and scheduling to ensure exceptional patient care.

The role requires a High School diploma or GED, 1+ year of customer service, and strong communication with proficiency in MS Office or Google Suite. Travel to multiple locations and reliable transportation are expected.

Qualifications

• High School diploma, GED, or equivalent.
• 1+ year experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced environment while maintaining professionalism.
• Ability to navigate priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient computer skills (Microsoft Office and/or Google Suite).
• Excellent written and verbal communication skills.

Responsibilities

• Perform front desk duties and administrative tasks for the ambulatory office.
• Assist with check-in, scheduling, registration and check-out processes.
• Provide support to the office team to ensure patient satisfaction and experience.
• Coordinate patient flow and post-visit follow-up as needed.

Skills

Customer service

Multitasking

Time management

Communication skills

Education

High School Diploma / GED

Associates Degree

Tools

Microsoft Office / Google Suite

EMR/EHR experience

Job description

Hackensack Meridian Health Medical Office Specialist position in a ambulatory setting supports front desk operations, check-in and check-out, and scheduling to ensure exceptional patient care.

The role requires a High School diploma or GED, 1+ year of customer service, and strong communication with proficiency in MS Office or Google Suite. Travel to multiple locations and reliable transportation are expected.