Front Desk & Scheduling Specialist - Medical Office

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 35,000 - 52,000; Full time

Job summary

Hackensack Meridian Health in New Jersey is seeking a Medical Office Specialist to provide front-desk support in ambulatory care settings. You will manage check-in/check-out, scheduling, and patient registration to ensure a smooth visit experience.

Ideal candidates have a high school diploma or GED, at least one year of customer service, and proficiency with MS Office or Google Suite; familiarity with EMR/EHR systems is a plus, along with strong written and verbal communication.

Qualifications

• High School diploma, GED, or equivalent.
• 1+ years experience in customer service.
• Ability to multitask in a fast-paced environment.
• Ability to manage competing priorities and time efficiently.
• Travel to various locations is required.
• Reliable transportation is required.
• Proficient in Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Provide front desk support for ambulatory offices including check-in and check-out.
• Assist with scheduling and patient registration processes.
• Coordinate with care teams to ensure a smooth patient flow and satisfaction.
• Support post-visit needs and patient inquiries.

Skills

Customer service

Communication

Time management

Professional demeanor

Education

Associates Degree

GED equivalent

Tools

Microsoft Office

Google Suite

EMR/EHR

Job description

Hackensack Meridian Health in New Jersey is seeking a Medical Office Specialist to provide front-desk support in ambulatory care settings. You will manage check-in/check-out, scheduling, and patient registration to ensure a smooth visit experience.

Ideal candidates have a high school diploma or GED, at least one year of customer service, and proficiency with MS Office or Google Suite; familiarity with EMR/EHR systems is a plus, along with strong written and verbal communication.