Pediatric Medical Office Front Desk Specialist

Hackensack Meridian Health; Eatontown (NJ); On-site; USD 33,000 - 45,000; Full time

Job summary

Hackensack Meridian Health in Eatontown, NJ seeks a Medical Office Specialist to manage front desk functions in the ambulatory office. You will facilitate check-in, scheduling, registration and check-out, ensuring patients receive the best care and experience during visits.

The role requires a High School diploma or GED, 1+ year customer service experience, strong computer skills and excellent communication. Travel to multiple locations may be required; reliable transportation is essential.

Qualifications

• High School diploma, GED, or equivalent experience.
• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced environment with a professional demeanor.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations and have reliable transportation.
• Proficient computer skills including Microsoft Office and Google Suite.
• Excellent written and verbal communication skills.
• Associates Degree preferred.
• Minimum 1 year related work experience in a physician practice or hospital setting.
• EMR/EHR experience.
• Prior clerical training or knowledge.

Responsibilities

• Provide front desk functions in the ambulatory setting.
• Support check-in, scheduling, registration and check-out processes.
• Ensure patients receive optimal care and a positive experience during visits.
• Assist team and handle post-visit appointment needs and concerns.

Skills

Customer service

Multitasking

Time management

Communication skills

Professional demeanor

Education

High School diploma or GED

Associates Degree

Tools

Microsoft Office

Google Suite

EMR/EHR systems

Job description

Hackensack Meridian Health in Eatontown, NJ seeks a Medical Office Specialist to manage front desk functions in the ambulatory office. You will facilitate check-in, scheduling, registration and check-out, ensuring patients receive the best care and experience during visits.

The role requires a High School diploma or GED, 1+ year customer service experience, strong computer skills and excellent communication. Travel to multiple locations may be required; reliable transportation is essential.