Outpatient Front Desk & Patient Services Specialist

Hackensack Meridian Health; Maywood (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient office operations. This role focuses on delivering exceptional patient care by efficiently handling check-in, scheduling, registration and check-out, while ensuring a smooth patient experience throughout visits.

You will collaborate with the care team to provide optimal administrative support, address patient concerns, and assist post-visit needs in a fast-paced ambulatory environment.

Responsibilities

• Provide front desk support in ambulatory/outpatient setting.
• Handle check-in, scheduling, registration and check-out processes for patients.
• Assist post-visit needs and communicate with patients to ensure satisfaction and experience.

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient office operations. This role focuses on delivering exceptional patient care by efficiently handling check-in, scheduling, registration and check-out, while ensuring a smooth patient experience throughout visits.

You will collaborate with the care team to provide optimal administrative support, address patient concerns, and assist post-visit needs in a fast-paced ambulatory environment.