Front Desk & Patient Services Coordinator

Hackensack Meridian Health Inc.; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Hackensack Meridian Health Inc. seeks a Medical Office Specialist to perform front desk and administrative duties for the outpatient department. The role focuses on check-in, scheduling, registration, and check-out processes to ensure optimal patient experience.

The ideal candidate will have a High School diploma or GED, 1+ year in customer service, and strong computer skills with excellent written and verbal communication. Travel to various locations and reliable transportation are required.

Qualifications

• High School diploma or GED (or equivalent).
• 1+ year experience customer service in a public setting.
• Ability to multitask in a fast-paced environment while staying professional.
• Strong time management and prioritization in a busy ambulatory office.

Responsibilities

• Handle front desk activities in ambulatory/outpatient settings.
• Assist patients with check-in, scheduling, registration, and check-out.
• Provide post-visit support for appointment needs and concerns.
• Maintain professional communication with patients and team members.

Skills

Customer service

Multitasking

Written and verbal communication

Professional demeanor

Education

High School diploma or GED

Associates Degree (preferred)

Tools

Microsoft Office

Google Suite

EMR/EHR experience

Job description

Hackensack Meridian Health Inc. seeks a Medical Office Specialist to perform front desk and administrative duties for the outpatient department. The role focuses on check-in, scheduling, registration, and check-out processes to ensure optimal patient experience.

The ideal candidate will have a High School diploma or GED, 1+ year in customer service, and strong computer skills with excellent written and verbal communication. Travel to various locations and reliable transportation are required.