Outpatient Financial Access Coordinator

Yale New Haven Health Services Corp.; Branford (CT); Presencial; USD 30.000 - 39.000; Jornada completa

Descripción de la vacante

Yale New Haven Health Services Corp. is seeking a Patient Financial Access Specialist - OP to manage patient demographics, financial information, and multi-site scheduling.

You will coordinate with patients, physicians, and staff to ensure accurate admissions, complex procedures, and timely pre-visit requirements across outpatient settings. The role requires attention to detail, excellent communication, and compassionate patient service, with responsibilities spanning eligibility, scheduling,

Formación

• High school diploma or GED required; associate degree preferred.
• 2–3 years in a customer service role, preferably in a hospital/physician office.
• Experience with registration, scheduling, and medical insurance/eligibility requirements preferred.
• Strong communication and multitasking abilities; customer-centered approach.

Responsabilidades

• Patient Throughput: ensures required information is provided to third party payers for reimbursement.
• Insurance: accurate insurance entry and eligibility verification.
• Complex Appointment Scheduling: schedule time-sensitive appointments using Epic.
• Resource Management/QA: support other outpatient service areas and train staff as needed.
• Customer Service: deliver service excellence per Standards of Professional Behavior.
• Template Management - Addendum: maintain Epic Templates for various locations.
• Performs other duties as assigned by Management.

Conocimientos

Customer service

Scheduling

Insurance eligibility

Interpersonal skills

Educación

High school diploma or GED

Associate degree preferred

Herramientas

Epic System

Descripción del empleo

Yale New Haven Health Services Corp. is seeking a Patient Financial Access Specialist - OP to manage patient demographics, financial information, and multi-site scheduling.

You will coordinate with patients, physicians, and staff to ensure accurate admissions, complex procedures, and timely pre-visit requirements across outpatient settings. The role requires attention to detail, excellent communication, and compassionate patient service, with responsibilities spanning eligibility, scheduling,