Outpatient Patient Financial Access Specialist

Yale New Haven Health; Trumbull (CT); Presencial; USD 52.000 - 68.000; Jornada completa

Descripción de la vacante

Yale New Haven Health seeks a Patient Financial Access Specialist - Outpatient. The role supports complex scheduling, patient demographic and financial data entry, and coordination between patients, physicians, and nurse professionals to ensure timely visits and proper reimbursement.

Responsibilities include managing complex appointment sequencing, leveraging Epic templates, and maintaining accuracy with multiple systems while delivering compassionate patient service.

Formación

• High school diploma or GED required; associate degree preferred.
• Two to three years in a customer service role, ideally in hospital/physician office.
• Strong ability to learn systems, schedule complex visits, and manage insurance requirements.

Responsabilidades

• Patient throughput: gather physician referrals and provide information to third party payers.
• Accurately schedule follow-up appointments in the scheduling system per policy.
• Understand insurance options and enter data to satisfy billing and eligibility requirements.

Conocimientos

Customer service

Scheduling

Interpersonal skills

Attention to detail

Educación

High school diploma or GED

Associate degree preferred

Herramientas

Epic System

Descripción del empleo

Yale New Haven Health seeks a Patient Financial Access Specialist - Outpatient. The role supports complex scheduling, patient demographic and financial data entry, and coordination between patients, physicians, and nurse professionals to ensure timely visits and proper reimbursement.

Responsibilities include managing complex appointment sequencing, leveraging Epic templates, and maintaining accuracy with multiple systems while delivering compassionate patient service.