Outlet F&B Supervisor — Elevate Guest Experience

Sonesta Hotels; New Orleans (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation

Paid Parental Leave

Company-Paid Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Job summary

Sonesta International Hotels is seeking an Outlet Supervisor to manage daily operations across hotel restaurants, cafés, bars, and lounges. You’ll lead a team, ensure guest satisfaction, and uphold service standards in a fast-paced hospitality setting.

The role emphasizes supervising staff, coordinating with culinary and leadership teams, and delivering exceptional guest experiences while maintaining safety and cleanliness.

Qualifications

• Previous restaurant/food & beverage/hotel outlet operations experience preferred.
• Leadership or supervisory experience within hospitality or restaurant operations preferred.
• Strong guest service, communication, and interpersonal skills.
• Knowledge of restaurant operations, POS systems, cash handling, and hospitality service standards.

Responsibilities

• Oversee day-to-day operations across hotel food & beverage outlets.
• Supervise, coach, schedule, and develop outlet team members.
• Maintain high standards of food quality, beverage service, cleanliness, and presentation.
• Collaborate with Culinary, Stewarding, Banquets, and F&B leadership for smooth operations.
• Monitor guest experiences and resolve service concerns promptly.

Skills

Guest service

Team leadership

Communication skills

Multitasking

Tools

POS systems

Cash handling

Job description

Sonesta International Hotels is seeking an Outlet Supervisor to manage daily operations across hotel restaurants, cafés, bars, and lounges. You’ll lead a team, ensure guest satisfaction, and uphold service standards in a fast-paced hospitality setting.

The role emphasizes supervising staff, coordinating with culinary and leadership teams, and delivering exceptional guest experiences while maintaining safety and cleanliness.