Outbound Collections Specialist - Performance Bonuses & Growth

TruNorth Resolution Group LLC; City of Lockport (NY); Sur place; USD 32 000 - 43 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Opportunity for Advancement

Parental leave

Training & Development

Résumé du poste

TruNorth Resolution Group LLC in the United States seeks a Collection Point Caller to join our team. You will make outbound calls to consumers regarding outstanding accounts and work to establish communication with customers.

The ideal candidate has strong verbal communication, active listening, and the ability to thrive in a fast-paced, goal-driven environment. This role offers performance-based bonuses, opportunities for advancement, parental leave, and ongoing training and development.

Qualifications

• Strong verbal communication and active listening skills.
• Comfortable speaking with consumers over the phone.
• Ability to handle a high volume of outbound calls.

Responsabilités

• Make outbound calls to consumers regarding outstanding accounts
• Engage consumers in a professional and courteous manner
• Encourage consumers to speak with a Collection Specialist
• Transfer interested consumers to the appropriate Collection Specialist
• Maintain accurate documentation of account activity and call efforts
• Meet daily call volume and performance expectations

Connaissances

Verbal communication

Active listening

Phone etiquette

Self-motivation

Time management

Description du poste

TruNorth Resolution Group LLC in the United States seeks a Collection Point Caller to join our team. You will make outbound calls to consumers regarding outstanding accounts and work to establish communication with customers.

The ideal candidate has strong verbal communication, active listening, and the ability to thrive in a fast-paced, goal-driven environment. This role offers performance-based bonuses, opportunities for advancement, parental leave, and ongoing training and development.