Remote Collections Specialist — High Earning Potential & Growth

Viking Client Services, Inc.; Eden Prairie (MN); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Bonus & commissions

Benefits package

Career growth

Work-life balance

Training program

Job summary

Viking Client Services, LLC is seeking a remote Collection Agent in the United States. You will conduct outbound and inbound calls, negotiate settlements, and manage account activity while maintaining detailed records and regulatory compliance.

The role requires at least 2 years of collections experience and strong communication and negotiation skills. A comprehensive 4-week training program is provided, with an aggressive bonus and benefits package support during employment.

Qualifications

• 2+ years of collections experience
• Proven track record of top-tier performance
• Excellent communication and negotiation across channels (phone, email, in-person)
• Self-motivated with accountability
• Strong organizational skills
• Ability to thrive in a fast-paced, goal-driven environment
• Detail-oriented
• Computer savvy

Responsibilities

• Conduct outbound calls and take inbound calls
• Negotiate payments and settlements in a professional manner
• Track and manage account activity in our system
• Maintain complete and accurate records of all interactions
• Maintain compliance with state and federal regulations
• Collaborate with other team members
• Meet and exceed monthly recovery goals

Skills

Negotiation skills

Communication skills

Organizational skills

Self-motivation

Job description

Viking Client Services, LLC is seeking a remote Collection Agent in the United States. You will conduct outbound and inbound calls, negotiate settlements, and manage account activity while maintaining detailed records and regulatory compliance.

The role requires at least 2 years of collections experience and strong communication and negotiation skills. A comprehensive 4-week training program is provided, with an aggressive bonus and benefits package support during employment.