Remote Outbound Collections Specialist

Enova International; United States; Remote; USD 23,866 - 33,992; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

Paid time off

Sabbatical program

Employee recognition programs

Job summary

A leading financial technology company in the United States is seeking an Outbound Collections Representative for a fully remote role. This position entails managing a high volume of outbound calls to assist customers with overdue accounts, requiring strong negotiation skills and proficiency in conflict resolution. Candidates should have at least one year of experience in a debt collections environment. The compensation is competitive, with a pay rate of $21.00 per hour plus bonuses.

Qualifications

• Minimum of 1 year in a debt collections environment.
• Proven conflict resolution and communication skills.
• Ability to think quickly and resolve issues under pressure.

Responsibilities

• Proactively contact customers with overdue accounts.
• Manage high volume of outbound calls (150-200 daily).
• Negotiate payment arrangements according to company policy.

Skills

Conflict resolution

Active listening

Negotiation

Time management

Problem-solving

Job description

A leading financial technology company in the United States is seeking an Outbound Collections Representative for a fully remote role. This position entails managing a high volume of outbound calls to assist customers with overdue accounts, requiring strong negotiation skills and proficiency in conflict resolution. Candidates should have at least one year of experience in a debt collections environment. The compensation is competitive, with a pay rate of $21.00 per hour plus bonuses.