Remote Collections Pro — Monthly Bonuses & Growth

PrincePerelson and Associates; Chicago (IL); Remote; USD 24,796 - 28,929; Full time

Benefits offered by this job

Monthly bonus potential

401(k) matching plus Roth option

PTO & paid holidays off

Connected teams and leadership

Job summary

A recruitment agency is seeking a Collections Representative to make outbound calls and assist customers with overdue payments. The ideal candidate will have 1 to 2 years of collections experience, be proactive in providing excellent customer service, and be comfortable working with various computer programs. This permanently remote role offers a competitive hourly wage and monthly bonuses, ensuring all candidates are authorized to work in the U.S.

Qualifications

• 1 to 2 years of outbound collections experience within the last 3 years is required.
• Ability to provide above and beyond service is essential.
• Confidence in achieving metrics, KPIs, and goals expected.

Responsibilities

• Make outbound calls to collect overdue payments.
• Assist customers in finding the best payment plans.
• Accurately record customer information into accounts.

Skills

Outbound collections experience

Customer service

Confidence in hitting metrics

Experience with computer programs

Job description

A recruitment agency is seeking a Collections Representative to make outbound calls and assist customers with overdue payments. The ideal candidate will have 1 to 2 years of collections experience, be proactive in providing excellent customer service, and be comfortable working with various computer programs. This permanently remote role offers a competitive hourly wage and monthly bonuses, ensuring all candidates are authorized to work in the U.S.