Remote Collections Specialist — High Earnings & Growth

Viking Client Services, Inc.; Madison (WI); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Health savings & flex spending

Gym membership at onsite health club

Career growth opportunities

Work-life balance

4 weeks paid training

Bonuses and commissions

Job summary

Viking Client Services, LLC is seeking a Collection Agent for a REMOTE role. You will conduct outbound and inbound calls to resolve past-due accounts and negotiate settlements with professionalism and persistence.

This position offers an aggressive bonus and commission structure, a comprehensive benefits package including PTO, 401(k) with company match, medical/dental/vision, disability coverage, and paid training. A secure, distraction-free environment is required.

Qualifications

• 2+ years of collections experience.
• Proven track record of top-tier performance.
• Excellent communication and negotiation skills through various channels.
• Self-motivated with a high level of accountability.
• Strong organizational skills.
• Ability to thrive in a fast-paced, goal driven environment.
• Detail-oriented, computer savvy.

Responsibilities

• Conduct outbound calls and take inbound calls.
• Negotiate payments and settlements in a professional manner.
• Track and manage account activity in our system.
• Maintain complete and accurate records of all interactions.
• Maintain compliance with state and federal regulations.
• Collaborate with other team members.
• Meet and exceed monthly recovery goals.

Skills

Collections experience

Negotiation skills

Communication skills

Self-motivation

Account management

Detail-oriented

Computer savvy

Job description

Viking Client Services, LLC is seeking a Collection Agent for a REMOTE role. You will conduct outbound and inbound calls to resolve past-due accounts and negotiate settlements with professionalism and persistence.

This position offers an aggressive bonus and commission structure, a comprehensive benefits package including PTO, 401(k) with company match, medical/dental/vision, disability coverage, and paid training. A secure, distraction-free environment is required.