OS&D Freight Integrity Clerk

Estes Express Lines; Auburn (WA); On-site; USD 38,000 - 52,000; Full time

Job summary

The position requires a high school diploma or GED, familiarity with LTL operations, and the ability to work in a fast-paced environment while meeting tight deadlines. Occasional night or alternate schedules may apply.

Qualifications

• Requires high school diploma or GED.
• Knowledge of general LTL operations; OS&D experience preferred.
• Willing to wear boots/safety footwear.
• Familiarity with customer care, billing, pricing, tracing, dispatching, weights and inspection.

Responsibilities

• Investigate and resolve overages, shortages, and damaged freight issues, including Hazmat.
• Identify freight for high value shortages and determine shipment/PRO ownership.
• Collaborate with Service Center Operations, OS&D/Customer Care, Safety, Compliance & Field Support, Security, and Corporate Ops.
• Assist with customer queries regarding shipping orders and pricing.

Skills

OS&D operations

customer service

verbal communication

written communication

MS Word

Outlook

Excel

AS400

Education

High School Diploma or GED

Tools

AS400

Job description

The position requires a high school diploma or GED, familiarity with LTL operations, and the ability to work in a fast-paced environment while meeting tight deadlines. Occasional night or alternate schedules may apply.