Freight OS&D & Billing Specialist

Estes Express; Rancho Cucamonga (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Estes Express in California hires a detail-oriented staff member to handle high-volume customer calls, manage freight paperwork, and coordinate OS&D issues. You will track shipments, verify bills, and prepare documentation for billing and delivery scheduling.

The role requires strong clerical skills, experience in billing/OS&D, and proficiency with MS Word/Excel; AS400 experience is a plus. Candidates must be able to lift up to 20 lbs and work in a fast-paced setting.

Qualifications

• HS diploma or GED required.
• Experience in billing, collections, tracing & OS&D preferred.
• Proficient in MS Word and Excel; AS400 experience strongly preferred.
• Strong customer service and clerical skills.

Responsibilities

• Answer telephones with a heavy call volume and direct calls with accuracy.
• Maintain count list of items received or shipped and check against bill of lading, recording any discrepancies.
• Prepare all paperwork and the repackaging of all OS&D freight.
• Maintain accurate records to report OS&D freight issues to Service Center management.

Skills

Customer service

Clerical skills

Verbal and written communication

Teamwork

Problem solving

Education

High School Diploma or GED

Tools

MS Word

Excel

AS400

Job description

Estes Express in California hires a detail-oriented staff member to handle high-volume customer calls, manage freight paperwork, and coordinate OS&D issues. You will track shipments, verify bills, and prepare documentation for billing and delivery scheduling.

The role requires strong clerical skills, experience in billing/OS&D, and proficiency with MS Word/Excel; AS400 experience is a plus. Candidates must be able to lift up to 20 lbs and work in a fast-paced setting.