Freight Billing & OS&D Clerk

Estes Express; Cinnaminson Township (NJ); Sur place; USD 25 000 - 32 000; Plein temps

Résumé du poste

Estes Express in New Jersey seeks a knowledgeable logistics clerk to manage OS&D paperwork, billing inquiries, and delivery coordination. You will verify bills of lading, maintain records, and communicate with customers and service centers to trace shipments.

Strong MS Word/Excel skills and AS400 experience are a plus. The role requires the ability to handle high call volumes, work in a fast-paced environment, and submit timely reports to management.

Qualifications

• High School Diploma or GED or equivalent.
• Experience in billing, collections, tracing & OS&D preferred.
• Proficient in MS Word and Excel.
• AS400 experience strongly preferred.
• Excellent verbal and written communication and listening skills.
• Strong customer service and clerical abilities.
• Ability to work independently or in a team and meet deadlines.
• Authorized to work in the United States.

Responsabilités

• Answer telephones with a heavy call volume and direct calls with accuracy.
• Maintain item counts, check against bill of lading, and record discrepancies.
• Prepare paperwork and repack OS&D freight; maintain OS&D area.
• Coordinate delivery times with customers and trace shipments for proof of delivery.
• Respond to inquiries about bills of lading and billing issues.
• Investigate overages, shortages, damaged freight, including Hazmat procedures.
• Process claims, charges, and tracing paperwork; scan or image receipts.
• Transfer data from bill of lading to billing format for movement.
• Regular attendance and ability to work under time constraints.

Connaissances

Customer service

Communication

Formation

High School Diploma or GED

Outils

MS Word

Excel

AS400

Description du poste

Estes Express in New Jersey seeks a knowledgeable logistics clerk to manage OS&D paperwork, billing inquiries, and delivery coordination. You will verify bills of lading, maintain records, and communicate with customers and service centers to trace shipments.

Strong MS Word/Excel skills and AS400 experience are a plus. The role requires the ability to handle high call volumes, work in a fast-paced environment, and submit timely reports to management.