Freight OS&D & Billing Clerk II

Estes Express Lines; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Estes Express Lines is seeking a detail-oriented Billing Clerk to manage high-volume calls, verify shipments against bills of lading, and prepare OS&D paperwork. You will maintain accurate records, liaise with customers, and coordinate delivery schedules in a fast-paced environment.

The role requires proficiency in MS Word/Excel, AS400 experience preferred, and strong communication and clerical skills. This is an on-site position with regular attendance expectations.

Qualifications

• High School Diploma or GED or equivalent background.
• Experience in billing, collections, tracing & OS&D preferred.
• Proficient in MS Word and Excel.
• AS400 experience strongly preferred.
• Strong customer service and clerical skills.
• Excellent verbal and written communication.

Responsibilities

• Answer telephones with a high call volume and direct calls accurately.
• Maintain count list of items received or shipped and verify against bill of lading; record discrepancies.
• Prepare paperwork and repackaging of all OS&D freight.
• Maintain records and report OS&D issues to Service Center management.
• Coordinate delivery times with customers to schedule freight delivery.

Skills

Billing experience

Customer service

MS Word & Excel

AS400 experience

Clerical skills

Communication skills

Education

High School Diploma or GED

Tools

AS400 system

MS Office

Job description

Estes Express Lines is seeking a detail-oriented Billing Clerk to manage high-volume calls, verify shipments against bills of lading, and prepare OS&D paperwork. You will maintain accurate records, liaise with customers, and coordinate delivery schedules in a fast-paced environment.

The role requires proficiency in MS Word/Excel, AS400 experience preferred, and strong communication and clerical skills. This is an on-site position with regular attendance expectations.