Clinic Front Desk Specialist – Patient Experience

SCA Health; Granville Township (OH); Vor Ort; USD 23.000 - 25.000; Vollzeit

Benefits dieser Stelle

Benefits package

Paid time off

Zusammenfassung

OrthoAlliance, part of SCA Health, is seeking a frontline medical office associate to manage patient check-in/out, phones, and appointment scheduling. You will handle physician messages, scheduling tests and pre-certification, and maintain medical records with accuracy.

The role requires a friendly, courteous demeanor and strong communication skills to greet patients and support a smooth office flow in a fast-paced environment.

Qualifikationen

• Must have a high school diploma or equivalent.
• Must be friendly, courteous and have good communication skills when greeting patients.

Aufgaben

• Handle all check-in and check-out functions at medical front desk on a rotating basis.
• Answer phones and schedule appointments; manage physician messages and testing scheduling.
• Assist with pre-certification and medical records management; participate in meetings as required.
• Adhere to safety procedures and company policies; adapt to changing needs with flexibility.

Kenntnisse

Front desk

Communication skills

Customer service

Ausbildung

High school diploma

Jobbeschreibung

OrthoAlliance, part of SCA Health, is seeking a frontline medical office associate to manage patient check-in/out, phones, and appointment scheduling. You will handle physician messages, scheduling tests and pre-certification, and maintain medical records with accuracy.

The role requires a friendly, courteous demeanor and strong communication skills to greet patients and support a smooth office flow in a fast-paced environment.