Patient-Focused Medical Office Coordinator

SCA Health; New Albany (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

OrthoAlliance, part of SCA Health, seeks a friendly front desk associate to manage patient check-in/out, scheduling, and communications in a busy orthopedic clinic.

You will handle phone calls, collect co-pays, verify insurance, and ensure accurate registration while maintaining high-quality patient service in a fast-paced environment. This full-time role offers benefits and opportunities to grow within a national network.

Qualifications

• High school diploma or equivalent.
• Proficient in MS Office programs (Word, Excel, Outlook).
• Ability to multitask and stay composed in a fast-paced environment.
• Capable of handling confidential information with discretion.

Responsibilities

• Check in and check out patients at the front desk with a friendly, professional demeanor.
• Answer phones and schedule appointments per physician protocol.
• Verify insurance coverage and collect co-pays and self-pay amounts.
• Register patients and ensure accurate data entry and chart accuracy.

Skills

MS Office

Multi-tasking

Confidentiality

High-stress

Education

High school diploma or equivalent

Job description

OrthoAlliance, part of SCA Health, seeks a friendly front desk associate to manage patient check-in/out, scheduling, and communications in a busy orthopedic clinic.

You will handle phone calls, collect co-pays, verify insurance, and ensure accurate registration while maintaining high-quality patient service in a fast-paced environment. This full-time role offers benefits and opportunities to grow within a national network.