Medical Front Desk Coordinator

SCA Health; Zanesville (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k with company match

Paid time off

Life and disability insurance

Job summary

SCA Health, in partnership with OrthoAlliance, is seeking a Medical Office Coordinator to support front desk operations at a busy orthopedic practice. You will handle patient check-in/out, scheduling, insurance verification and billing support, ensuring a welcoming, compliant patient experience.

Ideal candidates have a high school diploma, at least one year in a medical office, strong communication and organizational skills, and proficiency with EHR systems and MS Office.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency with EHR systems and Microsoft Office.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Skills

Communication

Organization

Multitasking

Customer service

Education

High school diploma

Tools

EHR systems

Microsoft Office

Job description

SCA Health, in partnership with OrthoAlliance, is seeking a Medical Office Coordinator to support front desk operations at a busy orthopedic practice. You will handle patient check-in/out, scheduling, insurance verification and billing support, ensuring a welcoming, compliant patient experience.

Ideal candidates have a high school diploma, at least one year in a medical office, strong communication and organizational skills, and proficiency with EHR systems and MS Office.