Order Support & Customer Care Specialist

Specialty Products and Insulation; Tampa (FL); Sur place; USD 28 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision

401(k) Matching

Paid Time Off

Employee Referral Bonus

Résumé du poste

Specialty Products and Insulation (SPI) in Tampa seeks a customer service focused professional to be the branch's key contact, providing order support and product information to customers while coordinating with Outside Sales, Production, Inside Sales, Credit and Delivery.

The role emphasizes building positive rapport, delivering world-class service, accurate order processing, and basic math for pricing and invoicing; expect local travel under 10% and occasional heavy lifts up to 50 pounds.

Qualifications

• Minimum age 18.
• 1–2 years in a customer service role.
• Excellent communication skills, verbal and written.
• Able to perform basic math calculations.

Responsabilités

• Serve as the key customer contact for the branch, providing order support and product information.
• Coordinate with Outside Sales, Production, Inside Sales, Credit and Delivery to support order fulfillment.
• Maintain a positive rapport with customers and deliver world-class service.

Connaissances

Customer service

Analytics

Problem solving

Computer skills

Verbal & written communication

Basic math

Description du poste

Specialty Products and Insulation (SPI) in Tampa seeks a customer service focused professional to be the branch's key contact, providing order support and product information to customers while coordinating with Outside Sales, Production, Inside Sales, Credit and Delivery.

The role emphasizes building positive rapport, delivering world-class service, accurate order processing, and basic math for pricing and invoicing; expect local travel under 10% and occasional heavy lifts up to 50 pounds.