Customer Support Specialist - Building Materials

SPI - Specialty Products & Insulation; Tampa (FL); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

401(k) Matching

Paid Holiday and PTO

Health Insurance

Job summary

SPI - Specialty Products & Insulation in Tampa, FL, is seeking a motivated Customer Service Associate to be the key contact for our branch, handling orders and product information with a professional, positive attitude. You will collaborate with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to support order fulfillment, maintain world-class service, and resolve customer inquiries.

Ideal candidates have 1–2 years in customer service, strong communication, basic math, and a

Qualifications

• 1–2 years of experience in a customer service role.
• Excellent communication skills, both verbal and written.
• Ability to perform basic math calculations.

Responsibilities

• Serve as the key customer contact for our branch, providing order support and product information.
• Collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support order fulfillment.
• Maintain a positive rapport with customers and deliver world-class service.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Basic math

Computer skills

Job description

SPI - Specialty Products & Insulation in Tampa, FL, is seeking a motivated Customer Service Associate to be the key contact for our branch, handling orders and product information with a professional, positive attitude. You will collaborate with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to support order fulfillment, maintain world-class service, and resolve customer inquiries.

Ideal candidates have 1–2 years in customer service, strong communication, basic math, and a