Customer Service Sales Rep - Growth & Solutions

TopBuild Corp.; Austin, Northern (TX, KY); Hybrid; USD 28,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Tuition Reimbursement

Life & Disability Insurance

Employee Assistance Program (EAP)

Job summary

SPI, a leader in energy-efficient insulation and building materials, is seeking a Customer Service Sales Rep in Austin, TX. You will support branches with order processing, product information, and coordination with Outside Sales Reps, Production, and Delivery to ensure on-time fulfillment.

The role requires 1–2 years in customer service, strong communication, basic math, and a personable, proactive mindset. This is an on-site position with competitive pay and benefits.

Qualifications

• Minimum age 18.
• If operating a vehicle, valid driver's license.
• 1-2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information.
• Coordinate with Outside Sales Reps, Production, Insides Sales, Credit and Delivery to support order fulfillment.
• Maintain a positive rapport with customers and provide world-class service.

Skills

Customer service experience

Communication skills

Math basics

Positive attitude

Verbal & written communication

Job description

SPI, a leader in energy-efficient insulation and building materials, is seeking a Customer Service Sales Rep in Austin, TX. You will support branches with order processing, product information, and coordination with Outside Sales Reps, Production, and Delivery to ensure on-time fulfillment.

The role requires 1–2 years in customer service, strong communication, basic math, and a personable, proactive mindset. This is an on-site position with competitive pay and benefits.