ORDER PROCESSOR

AppleOne Employment Services; Downey (CA); Presencial; USD 34.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Temp-to-hire path

Descripción de la vacante

AppleOne Employment Services seeks an experienced Order Processor to handle customer purchase orders, update account details, and coordinate with internal teams to ensure a smooth experience. This temp-to-hire role is based in Downey, CA and is 100% onsite, offering stability and potential career growth through a clear path.

The position emphasizes accuracy, communication, and follow-through in a fast-paced manufacturing environment, with opportunities to advance within a collaborative,

Formación

• 2+ years of experience in order processing, customer service, data entry, or administrative support in a manufacturing, distribution, warehouse, or product-based company.
• Experience processing purchase orders and working with customer account information.
• Ability to communicate professionally with customers by phone and email.
• Strong organizational skills with the ability to manage multiple orders, requests, and follow-ups.
• Comfortable coordinating with internal teams in a manufacturing, distribution, warehouse, or product-based environment.
• Proficiency with standard office systems and order entry or business software.
• Familiarity with inventory status updates, shipment follow-up, and purchase order documentation.
• Experience working in a collaborative environment with sales, production, shipping, warehouse, and operations teams.

Responsabilidades

• Enter customer purchase orders, account details, and order information into internal systems.
• Process purchase orders, send confirmations, and provide updates on pricing, availability, and delivery timelines.
• Respond to customer inquiries by phone and email while resolving order discrepancies and service-related issues.
• Monitor inventory status, communicate out-of-stock or discontinued items, and recommend alternatives when appropriate.
• Coordinate with production, sales, shipping, warehouse, and operations teams to follow up on orders and expedite delayed or missing shipments.
• Assist with customer account updates, promotions, filing, record retention, and general clerical support.

Conocimientos

Order processing

Customer service

Data entry

Administrative support

Manufacturing environment

Warehouse environment

Product-based company

Herramientas

Office software

Order entry systems

Descripción del empleo

Job Summary

We are seeking an experienced Order Processor who enjoys processing customer purchase orders, maintaining accurate account information, and coordinating with multiple internal departments to ensure a smooth customer experience.

The Order Processor will support a fast-paced manufacturing environment where accuracy, communication, and follow-through are essential. This is a strong opportunity for someone who enjoys a stable, team-focused workplace with supportive leadership, collaborative departments, and the chance to build long-term career growth through a temp-to-hire path. Candidates who take pride in staying organized, solving problems, and keeping orders moving efficiently will be well positioned for success.

Key Responsibilities

• Accurately enter customer purchase orders, account details, and order information into internal systems.
• Process purchase orders, send order confirmations, and provide updates on pricing, availability, and delivery timelines.
• Respond to customer inquiries by phone and email while resolving order discrepancies and service-related issues.
• Monitor inventory status, communicate out-of-stock or discontinued items, and recommend alternatives when appropriate.
• Coordinate with production, sales, shipping, warehouse, and operations teams to follow up on orders and expedite delayed or missing shipments.
• Assist with customer account updates, promotions, filing, record retention, and general clerical support.

• Pay range: $25 to $27 per hour, depending on experience.
• Job type: Temp-to-hire.
• Location: Downey, CA. 100% onsite.

Required Qualifications and Skills

• 2+ years of experience in order processing, customer service, data entry, or administrative support in a manufacturing, distribution, warehouse, or product-based company.
• Experience processing purchase orders and working with customer account information.
• Ability to communicate professionally with customers by phone and email.
• Strong organizational skills with the ability to manage multiple orders, requests, and follow-ups.
• Comfortable coordinating with internal teams in a manufacturing, distribution, warehouse, or product-based environment.
• Proficiency with standard office systems and order entry or business software.
• Familiarity with inventory status updates, shipment follow-up, and purchase order documentation.
• Experience working in a collaborative environment with sales, production, shipping, warehouse, and operations teams.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.