Inside Sales Rep

AppleOne; Chino (CA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Bonus

Job summary

AppleOne Employment Services is seeking an Inside Sales Representative for a manufacturing company in Chino, CA. The role focuses on managing customer accounts, coordinating order fulfillment, supporting sales operations, and guiding customers through the sales and service process.

Bilingual Mandarin is required. You'll support regional territories, work with customers, sales leadership, factories, and internal teams.

Qualifications

• 3-5 years of relevant experience in inside sales, account management, order management, customer account support, or sales operations.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and customer service skills.
• High attention to detail and accuracy when handling orders, documentation, reporting, and follow-up.

Responsibilities

• Manage regional territories and key customer accounts from setup through order fulfillment.
• Process purchase orders, coordinate shipments, and support production schedule communication.
• Maintain CRM records, sales reporting, sample tracking, RMA activity, and account documentation.
• Support demand forecasting by gathering input from customers and sales representatives.

Skills

Inside sales

Account management

CRM

Communication

Tools

CRM systems

Microsoft Office

Job description

Job Summary

We are seeking an Inside Sales Representative for a manufacturing company in Chino, CA. This role is ideal for a detail-oriented sales support professional who enjoys managing customer accounts, coordinating order fulfillment, supporting sales operations, and helping customers move smoothly through the sales and service process. Must be bilingual Mandarin.

The Inside Sales Representative will support regional territories and key accounts while working closely with customers, sales leadership, factories, and internal teams. This position offers stability, bonus opportunity, and the chance to grow within a collaborative environment that values accuracy, responsive customer service, teamwork, and strong communication.

Key Responsibilities

• Manage customer account setup, documentation, compliance requirements, credit screenings, and ongoing account support.
• Maintain CRM activity, including customer opportunities, quote requests, sample requests, and ship-and-debit requests.
• Process purchase orders, coordinate production and shipment schedules, track order status, and manage backlog and delivery requirements.
• Monitor finished goods and material inventory, identify potential risks, and coordinate with sales management on inventory concerns.
• Support payment follow-up, RMA processing, failure analysis tracking, customer responses, and approved credit memo coordination.
• Prepare sales reports, support account-specific reporting, and assist with monthly demand forecasting.

Compensation and Benefits

• Compensation: $60,000 annually.
• Bonus opportunity.
• Location: Chino, CA.

Required Qualifications and Skills

• Manage regional territories and key customer accounts from setup through order fulfillment.
• Process purchase orders, coordinate shipments, and support production schedule communication.
• Maintain CRM records, sales reporting, sample tracking, RMA activity, and account documentation.
• Support demand forecasting by gathering input from customers and sales representatives.

• 3-5 years of relevant experience in inside sales, account management, order management, customer account support, or sales operations.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and customer service skills.
• High attention to detail and accuracy when handling orders, documentation, reporting, and follow-up.
• Proficiency with CRM systems and Microsoft Office.
• Ability to collaborate effectively with customers, sales teams, manufacturing partners, and management.

Preferred Qualifications

• Bilingual Mandarin Chinese and English preferred.
• ERP system experience is a plus.
• Experience supporting manufacturing, distribution, production scheduling, inventory coordination, or order fulfillment environments preferred.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.