Order Fulfillment & Customer Support Specialist

Tait Communications; United States; Remote; USD 52,000 - 76,000; Full time

Job summary

Tait Communications, a global leader in critical communications, is seeking an Order Fulfillment Representative in the United States. You will manage day-to-day customer orders, coordinate ERP entries, and ensure accurate invoicing and timely delivery to support sales and service teams.

You will liaise with logistics, warehouse and finance to resolve issues, maintain order accuracy, and provide proactive updates to customers.

Responsibilities

• Respond to customer inquiries and process standard sales and service orders.
• Coordinate warehousing, inventory, and transportation to ensure on-time delivery.
• Maintain accurate records in ERP and CRM; provide regular order updates.

Job description

Tait Communications, a global leader in critical communications, is seeking an Order Fulfillment Representative in the United States. You will manage day-to-day customer orders, coordinate ERP entries, and ensure accurate invoicing and timely delivery to support sales and service teams.

You will liaise with logistics, warehouse and finance to resolve issues, maintain order accuracy, and provide proactive updates to customers.