Order Entry Specialist

CFS; Akron (OH); On-site; USD 42,000 - 50,000; Full time

Job summary

CFS is hiring an Order Entry Specialist in Akron, OH to accurately enter and manage customer orders and support daily operations. The role emphasizes precise data entry and reliable communication with customers and internal teams.

You will collaborate with Sales, Shipping, and Production to ensure orders are fulfilled on time, while maintaining high levels of customer satisfaction and process accuracy.

Qualifications

• Experience in order entry, customer service, or administrative support.
• Strong attention to detail and accuracy.
• Proactive communicator with teammates and customers.

Responsibilities

• Accurately enter and process customer orders in a timely manner.
• Provide order updates, product information, and shipment status details.
• Investigate and resolve order discrepancies, shipping issues, and return requests.
• Partner with Sales, Shipping, and Production teams to ensure seamless order fulfillment.

Skills

Order entry

Customer service

Administrative support

Attention to detail

Communication skills

Job description

Location: Akron, OH (On-Site)

Schedule: Monday-Friday

Salary: $41,600 - $50,000

Join a Team That Values Longevity, Customer Service, and Growth

Are you detail-oriented, organized, and passionate about delivering exceptional customer service? We're looking for an Order Entry Specialist to join our team in Brecksville, OH. In this role, you'll be a key part of the customer experience, ensuring orders are processed accurately and efficiently while building strong relationships with customers and internal teams.

If you enjoy a fast-paced environment where your work directly impacts customer satisfaction and business success, we'd love to hear from you.

Why You'll Love Working Here

• Supportive, team-oriented culture where your contributions are recognized
• Opportunities for professional growth and career advancement
• Stable Monday-Friday schedule for a healthy work-life balance
• A company that values its people and invests in their success

What You'll Do As An Order Entry Specialist

• Accurately enter and process customer orders in a timely manner
• Provide order updates, product information, and shipment status details
• Investigate and resolve order discrepancies, shipping issues, and return requests
• Partner with Sales, Shipping, and Production teams to ensure seamless order fulfillment

What We're Looking For In An Order Entry Specialist

• Previous experience in order entry, customer service, administrative support, or a related role
• Exceptional attention to detail and commitment to accuracy
• Strong communication and interpersonal skills
• Positive attitude and a team-first approach