Order Entry Specialist

Careerscape; United States; Remote; USD 54,000 - 76,000; Full time

Job summary

Careerscape is recruiting on behalf of our client for a full-time Remote Order Entry Specialist. This is a great first step into a business operations career, with real training, a supportive team, and a clear path to grow into roles in customer operations, logistics, or account management.

The day-to-day is steady, detail-focused work: receiving customer orders, entering them accurately into the order management system, and making sure each one moves smoothly to fulfillment.

Qualifications

• High school diploma or equivalent required; associate degree a plus

Responsibilities

• Enter customer orders accurately into the order management or ERP system
• Review orders for completeness, pricing, and correct product codes
• Verify customer account information, shipping details, and payment terms
• Communicate with customers and internal teams to resolve order discrepancies
• Process order changes, cancellations, and returns promptly
• Coordinate with warehouse, shipping, and billing teams to keep orders on schedule
• Monitor open orders and follow up on backorders or delays
• Maintain organized records and documentation for all order activity
• Respond to order status inquiries by phone and email
• Meet daily accuracy and turnaround targets

Skills

Data entry

Customer service

Administrative experience

Typing 40+ WPM

MS Office (Excel/Outlook)

Communication (written and verbal)

Time management

Education

High school diploma or equivalent

Associate degree

Tools

Order management system

ERP system

Job description

Careerscape is recruiting on behalf of our client, a growing organization, for a full-time Remote Order Entry Specialist. This is a great first step into a business operations career, with real training, a supportive team, and a clear path to grow into roles in customer operations, logistics, or account management.

The day-to-day is steady, detail-focused work: receiving customer orders, entering them accurately into the order management system, and making sure each one moves smoothly to fulfillment. You will thrive here if you are organized, enjoy accuracy, communicate clearly, and feel comfortable managing your own workload from a home office.

COMPENSATION

The salary range for this role is $54,000 - $76,000 per year, based on experience and qualifications.

Additional compensation and benefits details will be shared during the hiring process.

Responsibilities

• Enter customer orders accurately into the order management or ERP system
• Review orders for completeness, pricing, and correct product codes
• Verify customer account information, shipping details, and payment terms
• Communicate with customers and internal teams to resolve order discrepancies
• Process order changes, cancellations, and returns promptly
• Coordinate with warehouse, shipping, and billing teams to keep orders on schedule
• Monitor open orders and follow up on backorders or delays
• Maintain organized records and documentation for all order activity
• Respond to order status inquiries by phone and email
• Meet daily accuracy and turnaround targets

Requirements

• High school diploma or equivalent required; associate degree a plus
• Six months or more of data entry, customer service, or administrative experience preferred
• Strong attention to detail and a high level of accuracy
• Typing speed of 40+ WPM with solid computer skills
• Comfortable with Microsoft Office, especially Excel and Outlook
• Clear written and verbal communication skills
• Ability to manage time and meet deadlines independently
• Reliable high-speed internet and a quiet home workspace
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• 100% remote work from home
• Paid training and onboarding
• Home office equipment provided
• Career growth and advancement opportunities
• Life and disability insurance
• Employee assistance program

APPLICATION NOTICE

Careerscape is supporting the hiring process for this client opening. By applying, you agree that Careerscape may review your application, contact you regarding this opportunity, and share your information with the hiring client for consideration.

Careerscape may also contact you regarding future opportunities that align with your qualifications.

EQUAL OPPORTUNITY STATEMENT

Careerscape and its hiring partners are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable law.