Order Entry Clerk

American Ring; Solon (OH); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental and Vision Insurance options

Paid PTO & Paid Holidays

Parental leave

Work/Life Balance

Job summary

A leading manufacturing company in Solon, Ohio is seeking a Full Time Order Entry Clerk. The ideal candidate is organized, efficient, and capable of performing data entry into an ERP system. Responsibilities include managing sales orders, coordinating with other departments, and maintaining excellent customer service. Benefits include 401(k) matching, medical insurance options, and paid time off. This is an entry-level position with a Monday-Friday dayshift schedule.

Qualifications

• Demonstrates the ability to understand technical data.
• Expected to maintain a 99.65% success rate on orders entered.
• Willingness to accept training.

Responsibilities

• Enter all sales orders into ERP system.
• Manage daily data entry and coordinate special requests.
• Communicate with Purchasing Department to maintain inventory levels.
• Resolve outstanding issues with Outside Sales team.
• Coordinate customer packaging requirements with Production Department.

Skills

Proficient with data entry into ERP system

Customer Service Experience

Ability to understand technical data

Experience with ASNs, data entry and shipping logistics

Flexibility and adaptability

Calm under pressure

Education

2+ years of experience in a similar position or relevant degree

Tools

ERP system (Business Central)

Job description

American Ring is recruiting a Full Time Order Entry Clerk who is organized, efficient, and able to work on a team.

Base pay range

$40,000.00/yr - $45,000.00/yr

Schedule

Monday-Friday- Dayshift

Location

In-Person, Solon, Ohio

Responsibilities

• Enter all sales orders into ERP system (Business Central)
• Daily data entry and management of orders; including coordination of special requests, ship dates, packaging requirements, order confirmations and customer quality requirements.
• Answer phones and emails.
• Coordinate with Purchasing Department to maintain inventory levels and communicate customer demand changes.
• Work with Outside Sales team to resolve outstanding issues, including pricing and inventory conflicts, changes in delivery information and other problems that arise.
• Notify Quality Control Department of customer blueprint changes, RMA's, PPAP or certification requests.
• Coordinate customer packaging requirements with Production Department.

Requisites

• Proficient with data entry into ERP system.
• Customer Service Experience.
• Demonstrates the ability to understand technical data.
• Experience with ASNs, data entry and shipping logistics.
• Ability to work in loud environments.
• 2+ years of major work experience in similar position or degree is preferred
• Expected to maintain a 99.65% success rate on orders entered.
• Independent thinker & accepting of criticism.
• Calm under pressure.
• Willingness to accept training.
• Ability be flexible and adapt to changing job and customer requirements.

Physical Requirements

• Must be able to sit and work on computer for up to 8 hours a day.

Benefits

• 401(k) matching
• Medical, Dental and Vision Insurance options
• Paid PTO & Paid Holidays
• Parental leave
• Work/Life Balance

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, Distribution, and Supply Chain

Industries

• Manufacturing