Order Entry

nan; Town of Arcade (NY); On-site; USD 32,000 - 33,000; Full time

Job summary

Unknown in New York manufacturing seeks an Order Entry Associate to ensure smooth order flow. You will enter and verify orders, resolve discrepancies, and send acknowledgments while maintaining data integrity and clear communication with customers.

This role requires attention to detail, the ability to multitask in a fast-paced setting, and adherence to procedures. Attendance and occasional lifting up to 50 pounds are expected.

Qualifications

• Must enter and verify order information accurately.
• Strong written and verbal communication with customers and internal teams.
• Ability to multitask in a fast-paced manufacturing environment.
• Prior related experience is a plus but not required.

Responsibilities

• Compile and organize information for entry, prioritizing work as needed.
• Review documents for missing or inconsistent information and resolve discrepancies.
• Enter customer/account information accurately using keyboard or scanner and the required formats.
• Follow established data entry procedures and maintain accurate records.
• Verify entries and correct or re-enter information as needed; remove duplicates.
• Send order acknowledgements to customers once information is entered and verified.
• Follow company policies, report needed changes, and protect confidential information.
• Perform other duties assigned by supervisor or management.

Skills

Data entry accuracy

Communication skills

Multitasking

Prior experience a plus

Education

High school diploma

Job description

Order Entry Associate

Help keep customer orders moving accurately through a fast-paced manufacturing environment. In this role, you'll enter and verify order information, resolve discrepancies, and send order acknowledgements to customers. Your attention to detail and communication will help the team deliver a reliable customer experience.

What you'll do

• Compile and organize information for entry, prioritizing work as needed.
• Review customer and account documents for missing or inconsistent information. Resolve discrepancies using established procedures or refer incomplete documents to the team leader.
• Enter customer and account information accurately using a keyboard or optical scanner and the required system formats.
• Follow established data entry procedures and maintain accurate records.
• Verify entries and correct, delete, or reenter information as needed. Combine information from both systems when account records are incomplete and remove duplicate data.
• Send order acknowledgements to customers once the information has been entered and verified.
• Follow company policies and procedures, report needed changes, and protect confidential customer information.
• Perform other duties assigned by your supervisor or management.

What you'll bring

• High school diploma.
• Strong written and verbal communication skills, including professional phone and email etiquette.
• The ability to enter data accurately, identify errors, and resolve issues.
• Strong multitasking skills and the ability to work in a fast-paced environment.
• Prior relevant experience is a plus.

Our workplace

We value respectful communication, collaboration, and ideas that improve how we work across teams. Our values are Integrity, Trust, Creativity and Courage, Teamwork, and Excellence.

This position is in a fast-paced manufacturing environment. It requires periods of standing, walking, and lifting, including occasional lifting of up to 50 pounds. The work area may have noise and varying temperatures.

Attendance Requirements: Attendance on a regular, consistent basis is mandatory.

Accommodations: Essential functions of this position may include but are not limited to lifting, reaching, bending, stooping, twisting, kneeling, crouching, carrying objects, ascending/descending stairs and commuting to work location.

Payrate: $23-$24 hourly