Order Entry/Sales Support

AppleOne Employment Services; Irvine (CA); On-site; USD 50,000 - 55,000; Full time

Job summary

AppleOne Employment Services in Irvine, CA is seeking an Order Entry/Sales Support Representative for a temp-to-hire opportunity. This role supports Account Managers, customers, and internal departments to ensure orders are entered accurately, processed efficiently, and followed through to completion.

Ideal for a detail-oriented professional with strong order processing, data entry, customer service, sales support, and administrative experience, with exposure to multiple areas including sales,

Qualifications

• 3 to 5 years of experience in order entry, order processing, or sales support.
• Strong data entry skills with high accuracy.
• Experience using ERP, CRM, order management, or inventory systems.
• Proficiency with Microsoft Excel, Word, Outlook, and Office.
• Excellent written and verbal communication skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Enter, process, review, and track customer orders, purchase orders, pricing, quantities, shipping details, and product information.
• Provide sales support and administrative assistance to Account Managers and internal sales teams.
• Respond to customer inquiries related to orders, pricing, availability, shipping, delivery status, returns, credits, and cancellations.
• Maintain accurate customer, order, quote, invoice, and account information within ERP, CRM, or order management systems.
• Coordinate with sales, warehouse, shipping, purchasing, accounting, and customer service teams to resolve order issues and delays.
• Assist with reports, spreadsheets, email correspondence, filing, documentation, and general administrative support.

Skills

Data entry

Order processing

Customer service

ERP/CRM software

Microsoft Office

Written & verbal communication

Administrative support

Multitasking

Tools

ERP

CRM

Order management systems

Inventory management systems

Job description

Job Summary

We are seeking an Order Entry/Sales Support Representative for a temp-to-hire opportunity in Irvine, CA. This role is ideal for a detail-oriented professional with strong order processing, customer service, sales support, data entry, and administrative experience.

The Order Entry/Sales Support Representative will support Account Managers, customers, and internal departments to ensure orders are entered accurately, processed efficiently, and followed through to completion. This is a great opportunity to join a fast-paced, team-oriented environment where accuracy, communication, follow-up, and customer care are highly valued.

This position offers the chance to build long-term career stability with a supportive team, collaborative leadership, and exposure to multiple areas of the business, including sales, customer service, shipping, purchasing, accounting, and operations.

Key Responsibilities

• Enter, process, review, and track customer orders, purchase orders, pricing, quantities, shipping details, and product information.
• Provide sales support and administrative assistance to Account Managers and internal sales teams.
• Respond to customer inquiries related to orders, pricing, availability, shipping, delivery status, returns, credits, and cancellations.
• Maintain accurate customer, order, quote, invoice, and account information within ERP, CRM, or order management systems.
• Coordinate with sales, warehouse, shipping, purchasing, accounting, and customer service teams to resolve order issues and delays.
• Assist with reports, spreadsheets, email correspondence, filing, documentation, and general administrative support.

Compensation and Benefits

• Compensation: $50,000 to $55,000 per year.
• Job type: Temp-to-hire.
• Location: Irvine, CA.

Required Qualifications and Skills

• Process customer orders, purchase orders, quotes, invoices, order changes, returns, credits, and cancellations.
• Support Account Managers and sales teams with customer communication, documentation, and follow-up.
• Monitor open orders and coordinate with internal departments to resolve discrepancies or delays.
• Maintain accurate customer and order information in ERP, CRM, order management, or inventory systems.
• 3 to 5 years of relevant experience in order entry, order processing, sales support, customer service, inside sales support, account coordination, or administrative support.
• Strong data entry skills with excellent accuracy and attention to detail.
• Experience using ERP, CRM, order management, inventory, or similar business systems.
• Proficiency with Microsoft Excel, Word, Outlook, and Microsoft Office.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Strong problem-solving, follow-up, customer service, and administrative support skills.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.