Order Entry & Customer Support Specialist

ManpowerGroup

Fairfield (OH)

On-site

USD 28,000 - 30,000

Full time

3 days ago

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Job summary

ManpowerGroup in the United States is recruiting an Office Assistant for a manufacturing and customer order support environment in Fairfield, OH. You will join the CSR team supporting assigned customer accounts from order entry through delivery and issue resolution.

The role emphasizes accuracy, clear communication, and staying organized across multiple priorities. The position offers a Monday–Friday schedule, a pay range of $20–$22 per hour, and a temp-to-perm pathway after the probationary

Qualifications

Customer service experience or experience entering and processing customer orders in a warehouse or manufacturing setting.
Strong verbal and written communication skills to respond professionally to inquiries via email.
Ability to manage multiple customer accounts, competing priorities, and high volume requests while maintaining accuracy.

Responsibilities

Serve as the primary point of contact for assigned customers, maintaining relationships and resolving requests.
Enter and review customer orders for accuracy and resolve discrepancies to support smooth processing.
Handle customer communications by phone and email regarding order status, back orders, and delivery issues.
Coordinate with plant manufacturing liaisons and internal departments to obtain status and expedite orders when needed.
Monitor open orders and prioritize workload to complete tasks on time.