Order & Customer Care Specialist (Full-Time)

Motion; Tullahoma (TN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Motion Industries in Tennessee is seeking a Customer Service Representative to accurately fulfill customer orders and handle calls. You will respond to inquiries, enter orders, and negotiate pricing within specified parameters to support profitable sales.

The role emphasizes building customer relationships, maintaining inventory levels, and coordinating shipping to ensure on-time delivery. A high school diploma or GED and 0–3 years of related experience are typical requirements.

Qualifications

• High school diploma or GED required.
• 0–3 years related experience or equivalent.
• Strong communication skills including written and verbal.
• Reliability, organization and attention to detail are essential.

Responsibilities

• Process customer orders and provide quotes.
• Enter orders via telephone, fax, email, or walk-in.
• Negotiate price within parameters to maximize gross profit.
• Coordinate inventory and shipping to ensure timely delivery.
• Handle returns and backorders as needed.

Skills

Reliability

Organization

Attention to detail

Communication

Multi-tasking

Time management

Computer skills

Product knowledge

Education

High school diploma or GED

Job description

Motion Industries in Tennessee is seeking a Customer Service Representative to accurately fulfill customer orders and handle calls. You will respond to inquiries, enter orders, and negotiate pricing within specified parameters to support profitable sales.

The role emphasizes building customer relationships, maintaining inventory levels, and coordinating shipping to ensure on-time delivery. A high school diploma or GED and 0–3 years of related experience are typical requirements.