Order & Customer Success Specialist

Talentify; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. You will respond to inquiries, provide quotes, and enter orders while maintaining customer relationships.

The role emphasizes reliability, strong communication, and attention to detail, with responsibilities spanning order processing, shipping coordination, and problem resolution. A high school diploma and 0–3 years of related experience are typical requirements.

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience or equivalent.
• Strong communication and multitasking abilities are essential.

Responsibilities

• Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, or walk-in (counter sales).
• Negotiates price and purchase terms within approved parameters to support sales.
• Builds customer relationships to drive repeat business and improve processes.
• Determines cost-effective shipping methods and coordinates delivery.
• May handle customer returns and expedite backorders as needed.

Skills

Reliability

Organization

Attention to detail

Strong communication

Verbal communication

Written communication

Time management

Multitasking

Basic computer skills

Product knowledge (preferred)

Education

High school diploma or GED

Tools

CRM systems

Job description

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. You will respond to inquiries, provide quotes, and enter orders while maintaining customer relationships.

The role emphasizes reliability, strong communication, and attention to detail, with responsibilities spanning order processing, shipping coordination, and problem resolution. A high school diploma and 0–3 years of related experience are typical requirements.