Customer Service & Order Fulfillment Specialist

Talentify; Chattanooga (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick pay

Holiday pay

Job summary

Motion Industries in Chattanooga, TN is seeking a Customer Service Representative to accurately fulfill orders and manage incoming calls. Under supervision, you will enter orders, respond to product inquiries, provide quotes, and support customers throughout the sales process.

Responsibilities include pricing negotiation within parameters, coordinating with shipping, and maintaining relationships to drive repeat business. Strong communication and basic computer skills are essential.

Qualifications

• High school diploma or GED required.
• 0–3 years related experience or equivalent.
• Customer service orientation and communication skills required.
• Ability to negotiate pricing within parameters and meet profitability goals.

Responsibilities

• Responds to basic customer inquiries and provides quotes.
• Places orders by phone, email, fax, or walk-in (counter sales).
• Maintains inventory knowledge and coordinates shipping to customers.
• Builds relationships to drive repeat business and improve processes.
• Performs other duties as assigned.

Skills

Reliability

Organization

Attention to detail

Communication skills

Multi-tasking

Computer skills

Education

High school diploma or GED

Tools

CRM software

ERP systems

Job description

Motion Industries in Chattanooga, TN is seeking a Customer Service Representative to accurately fulfill orders and manage incoming calls. Under supervision, you will enter orders, respond to product inquiries, provide quotes, and support customers throughout the sales process.

Responsibilities include pricing negotiation within parameters, coordinating with shipping, and maintaining relationships to drive repeat business. Strong communication and basic computer skills are essential.