Order & Customer Care Specialist

Talentify; Farmington (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick leave

Holiday pay

Job summary

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. The role emphasizes building relationships and ensuring inventory availability for customers.

Under supervision, you will handle quotes, order entry, and basic pricing adjustments to support profitability. A high school diploma and 0–3 years’ related experience are typical requirements.

Qualifications

• High school diploma or GED required; 0–3 years of related experience.
• Strong communication skills and attention to detail.
• Ability to multitask and manage time effectively.

Responsibilities

• Respond to basic product inquiries, provide quotes, and enter orders.
• Place customer orders via phone, email, fax, or in person.
• Negotiate pricing within set parameters to support gross profit.
• Source products and manage inventory levels for customers.
• Determine cost-effective shipping methods and coordinate with sales reps.
• Handle backorders, returns, and ensure customer satisfaction.

Skills

Reliability

Communication

Multi-tasking

Computer skills

Education

High school diploma or GED

Tools

Business systems

Order entry systems

Job description

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. The role emphasizes building relationships and ensuring inventory availability for customers.

Under supervision, you will handle quotes, order entry, and basic pricing adjustments to support profitability. A high school diploma and 0–3 years’ related experience are typical requirements.