Customer Service & Order Specialist

Motion Industries (MOT); Tullahoma (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare options

401(k) plan

Tuition reimbursement

Paid vacation, sick and holidays

Job summary

Motion Industries is seeking a Customer Service Representative in Tennessee to accurately fulfill customer orders and handle inquiries. You will process orders by phone, fax, email, or walk-in, and contribute to pricing decisions within approved parameters to maximize profitable sales.

The role emphasizes reliability, strong communication, and the ability to multi-task while maintaining inventory and coordinating shipping. A high school diploma and basic computer skills are required.

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience preferred.
• Strong communication skills in written and spoken form.

Responsibilities

• Answer customer inquiries and provide quotes.
• Process and entry of customer orders via phone, fax, email, or in person.
• Negotiate pricing within approved parameters to maintain MI profitability.
• Assist with inventory management and shipping coordination.
• Handle returns and support account representatives to ensure customer satisfaction.

Skills

Reliability

Organization

Attention to detail

Communication

Education

High school diploma or GED

Tools

MS Office

ERP/CRM systems

Internet research

Job description

Motion Industries is seeking a Customer Service Representative in Tennessee to accurately fulfill customer orders and handle inquiries. You will process orders by phone, fax, email, or walk-in, and contribute to pricing decisions within approved parameters to maximize profitable sales.

The role emphasizes reliability, strong communication, and the ability to multi-task while maintaining inventory and coordinating shipping. A high school diploma and basic computer skills are required.