Order & Customer Care Specialist

TEKsystems; Yorktown (VA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability Insurance

Paid Time Off

Transit Benefits

Job summary

TEKsystems in Yorktown, VA is seeking a customer service professional to coordinate calls and support order processing for equipment and parts. The role emphasizes order accuracy and timely communication.

You will quote prices, confirm availability, arrange delivery, and liaise with shipping and other departments to ensure orders reach customers on time. Onsite, contract-to-hire with competitive hourly pay.

Qualifications

• Experience in customer service within a manufacturing environment.
• Experience processing and entry of sales orders.
• Ability to quote prices and check item availability.

Responsibilities

• Coordinate all incoming calls to sell goods and services.
• Inform customers of current order status and distribution network for sales/repair.
• Receive and process customer purchase orders; quote prices and confirm delivery dates.
• Enter and process sales orders; generate quotes and advise on substitutions when needed.
• Arrange transportation and track shipments; post freight charges for shipped orders.
• Provide consultative advice and verbal/written quotes for parts; ensure order completion and customer satisfaction.

Skills

Customer service

Manufacturing industry

Order entry

Job description

TEKsystems in Yorktown, VA is seeking a customer service professional to coordinate calls and support order processing for equipment and parts. The role emphasizes order accuracy and timely communication.

You will quote prices, confirm availability, arrange delivery, and liaise with shipping and other departments to ensure orders reach customers on time. Onsite, contract-to-hire with competitive hourly pay.