Order & Customer Care Specialist

Motion Industries; York (York County); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Zusammenfassung

Motion Industries in York, PA is seeking a Customer Service Representative who will fulfill customer orders and handle incoming calls under close supervision. You will support order entry, quotes, and product inquiries, helping to ensure accuracy and timely delivery.

Responsibilities include negotiating pricing within approved parameters, maintaining inventory levels, arranging shipping, and building strong customer relationships to drive repeat business.

Qualifikationen

• High school diploma or GED required.
• 0–3 years related experience.
• Strong communication and organizational skills.

Aufgaben

• Handle basic customer inquiries and quotes.
• Enter orders via multiple channels including phone, fax, email, or walk-ins.
• Negotiate pricing within approved parameters to influence gross profit.
• Maintain inventory awareness and assist with shipping arrangements.
• Build relationships to drive repeat business.
• Process returns and assist with backorders as needed.

Kenntnisse

Customer service

Communication

Multi-tasking

Computer skills

Product knowledge

Ausbildung

High school diploma or GED

Tools

ERP/CRM systems

Email/internet search

Jobbeschreibung

Motion Industries in York, PA is seeking a Customer Service Representative who will fulfill customer orders and handle incoming calls under close supervision. You will support order entry, quotes, and product inquiries, helping to ensure accuracy and timely delivery.

Responsibilities include negotiating pricing within approved parameters, maintaining inventory levels, arranging shipping, and building strong customer relationships to drive repeat business.