Customer Service & Order Specialist - York, PA

Adecco US, Inc.; York (York County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

401K

Job summary

Adecco US, Inc. is seeking a Customer Service Representative to join our York, PA team. The role focuses on answering product questions, processing orders, handling returns, and ensuring accurate billing and quotes, with a friendly, customer-first approach.

The position is a temp-to-hire opportunity with training shifts from 8:30 AM to 5:30 PM. Pay is $19/hour, with overtime potential and benefits available through our associates program.

Qualifications

• Strong communication and customer service skills.
• Professional, friendly, and customer-focused attitude.
• Ability to multitask and work well with a team.

Responsibilities

• Answer customer questions about products, pricing, orders, billing, and quotes.
• Process customer orders accurately and follow up on back orders and returns.
• Handle customer concerns and complaints professionally.
• Follow up on quotes and identify opportunities to recommend additional products.
• Document customer interactions and orders in the company’s system.
• Work closely with the sales and marketing teams to provide excellent customer service.

Skills

Strong communication

Customer service mindset

Multitasking

Team collaboration

Job description

Adecco US, Inc. is seeking a Customer Service Representative to join our York, PA team. The role focuses on answering product questions, processing orders, handling returns, and ensuring accurate billing and quotes, with a friendly, customer-first approach.

The position is a temp-to-hire opportunity with training shifts from 8:30 AM to 5:30 PM. Pay is $19/hour, with overtime potential and benefits available through our associates program.