Patient Experience Specialist – Optical Retail

Now Optics; Oxford (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Prescription drug coverage

Paid time off

Professional development opportunities

Employee Assistance Program

Job summary

Now Optics is seeking a Doctor Technician at Physicians Eyecare Group in Oxford, NC. You will play a crucial role in delivering exceptional patient experiences by providing excellent customer service at the store.

The ideal candidate will have a high school diploma, 2+ years of customer service experience, and a passion for ensuring customer satisfaction. Great benefits and a flexible work environment await you!

Qualifications

• 2+ years of experience delivering outstanding customer service.
• Skills to communicate effectively with diverse groups.
• Optical experience is a plus.

Responsibilities

• Provide outstanding customer service to all patients.
• Greet patients and identify their needs.
• Schedule and confirm appointments.

Skills

Outstanding customer service

Effective communication

Problem-solving skills

Technological curiosity

Education

High school diploma or equivalent

Job description

Now Optics is seeking a Doctor Technician at Physicians Eyecare Group in Oxford, NC. You will play a crucial role in delivering exceptional patient experiences by providing excellent customer service at the store.

The ideal candidate will have a high school diploma, 2+ years of customer service experience, and a passion for ensuring customer satisfaction. Great benefits and a flexible work environment await you!