Optometry Patient Care Coordinator: Front Desk & Scheduling

EssilorLuxottica; New York (NY); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health care

Retirement savings

Paid time off

Employee discounts

Résumé du poste

Metro Optics, part of TeamVision under EssilorLuxottica, seeks an organized front-desk administrator to coordinate daily clinic operations in New York. You will greet patients, manage appointments, handle calls, and support billing while preserving patient confidentiality and smooth provider workflows.

The role requires healthcare office experience, strong communication, and problem-solving skills, with weekend/evening shifts as needed. Benefits and a supportive team culture are offered.

Qualifications

• High School diploma or equivalent.
• 2+ years of office experience in a healthcare setting.
• Strong customer service skills (internal and external).
• Strong communicator and listener.
• Problem solving ability.

Responsabilités

• Greet patients and manage front-desk interactions.
• Answer calls promptly and courteously.
• Schedule appointments to maximize provider time.
• Notify providers of arrivals and delays.
• Facilitate appointment reminders and pickup notifications.
• Record and update financial information and collect charges.
• Maintain inventory and order office supplies.
• Protect patient confidentiality per HIPAA.
• Determine insurance eligibility for patients.
• Maintain office systems and a safe work environment.
• Follow policies and contribute to team efforts.

Connaissances

High School diploma

Healthcare office experience

Customer service

Communication skills

Problem solving

Outils

POS system

Patient records

Office software

Description du poste

Metro Optics, part of TeamVision under EssilorLuxottica, seeks an organized front-desk administrator to coordinate daily clinic operations in New York. You will greet patients, manage appointments, handle calls, and support billing while preserving patient confidentiality and smooth provider workflows.

The role requires healthcare office experience, strong communication, and problem-solving skills, with weekend/evening shifts as needed. Benefits and a supportive team culture are offered.