Eye Care Patient Coordinator & Scheduler

EssilorLuxottica; New York (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

Cooper Panariello Eye Institute, part of EssilorLuxottica, seeks a front-desk administrator to coordinate daily patient flow and support the practice. You will schedule appointments, greet patients, and handle basic billing while maintaining a high level of customer service.

The role requires strong communication, healthcare office experience, and flexibility to work weekends/evenings as needed at our New York location.

Qualifications

• 2+ years of office experience in a healthcare setting.
• Strong customer service and communication skills.
• Ability to solve problems and adapt to a busy practice environment.

Responsibilities

• Greet patients promptly and coordinate daily front-desk activities.
• Answer calls courteously and manage appointment scheduling.
• Update financial records and assist with patient billing and insurance checks.
• Maintain inventory and coordinate with Practice Manager for supplies.
• Protect patient privacy and ensure HIPAA compliance.
• Support weekend/evening shifts as required by location.
• Follow policies, maintain attendance, and assist with other duties as needed.

Skills

Customer service

Communication

Problem solving

Healthcare office experience

Education

High school diploma

Tools

POS systems

Patient records systems

Job description

Cooper Panariello Eye Institute, part of EssilorLuxottica, seeks a front-desk administrator to coordinate daily patient flow and support the practice. You will schedule appointments, greet patients, and handle basic billing while maintaining a high level of customer service.

The role requires strong communication, healthcare office experience, and flexibility to work weekends/evenings as needed at our New York location.